Data Storage
C9 Operations provides storage solutions for NAS and SAN environments. Our solutions are powered by our manufacturer partners: NetApp, Cisco, & Buffalo.
We specialize in providing a custom fit solution to SMB and mid-size enterprise companies. Depending on the size of your company and budget for mission critical data we have a solution to offer. Our engineers are certified and experienced with designing and deploying solutions inside Disaster Recovery facilities, Co-location data-centers, internal Data Centers, and remote branch offices.
Some key benefits of implementing a Data Storage solution are:
- Disaster Recovery
- High Availability
- Data Security
- Information Management Platform
- Deduplification
Look below for the Data Storage solutions we offer by partner.
Contact our team at any time to learn what solution would best fit your needs and budget. Call +1.954-607-1497 inside the United States. We are pleased to take your call.
Separately, as a means of offsite or cloud data backup, we also provide an enterprise-class online storage environment powered by EMC, as a remote (off-site) backup solution. The backups are stored in the Berkeley data-center facility in California capable of withstanding tremendous natural disaster forces. Click here for further information about this remote data back-up solution.
Cisco Network Storage
Cisco NSS3000 4-Bay Gigabit Storage System Chassis
Cisco NSS3100 4-Bay Gigabit Storage System Chassis with Two 500-Gigabyte Hard Disk Drives
Cisco NSS3200 4-Bay Gigabit Storage System Chassis with Four 500-Gigabyte Hard Disk Drives
Cisco NSS3400 4-Bay Gigabit Storage System Chassis with Four 1-Terabyte Hard Disk Drives
As small companies move from paper-based processes to digital applications, they become more vulnerable to the huge costs and disruptions that can result from losing vital business information. Small businesses are also challenged to comply with growing regulatory requirements governing the storage of customer information. They need strong data security, advanced encryption capabilities, and tools to control the way users access sensitive data. The common data storage solutions used in many small businesses -- backup disks and flash drives, primitive tape backup systems, and simple hard drives directly attached to employee PCs -- cannot provide the advanced security and control features that today's small businesses require. Such ad hoc storage solutions can also diminish productivity by impeding employees' ability to easily transfer and share files.
Figure 1. Cisco NSS3000 4-Bay Gigabit Storage System Chassis
The Cisco Small Business NSS3000 Series Network Storage System
The Cisco® Small Business NSS3000 Series Network Storage System provides the robust security and advanced data backup capabilities your business needs, at a price small companies can afford. With support up to 4 TB of data and up to 15 concurrent users per chassis, the Cisco Small Business NSS3000 Series provides the ideal solution for storing, sharing, and archiving your mission-critical business information. And unlike entry-level network-attached storage (NAS) systems, the Cisco Small Business NSS3000 Series delivers the advanced backup, encryption, user authentication, and high availability you need to protect your business.
The Cisco NSS3000 4-Bay Gigabit Storage System Chassis, supports any
approved hard disk drive . It provides a wealth of features in a desktop-size system designed specifically for small businesses. And it gives you the flexibility to configure the system without any connected drives, to reconfigure it at any time, and to link multiple Cisco NAS chassis together, providing a solution that can continually grow with your business.
You can use the Cisco Small Business NSS3000 Series to:
• Automatically back up important information from every PC and server in your business
• Provide centralized storage and sharing of important files
• Employ Continuous Data Protection (CDP) to automatically back up every version of every file saved by employees, allowing you to easily restore data
• Store and archive digital video from your video surveillance system
Features and Benefits
The Cisco NSS3000 Series Network Storage System provides:
• Robust reliability: Traditional small business NAS systems require each hard drive to run its own operating system software, making them inherently less stable. The Cisco Small Business NSS3000 Series integrates the Linux operating system that controls the storage system into the chassis itself, helping ensure that your business remains protected even if an individual hard drive fails.
• Maximum flexibility: The Cisco Small Business NSS3000 Series supports a variety of data storage schemes (Redundant Array of Independent Disks [RAID] 0, 1, 5, and 10 and "just a bunch of disks" [JBOD]) and file systems, and allows you to link Windows-based users, Mac users, UNIX/Linux users, and FTP clients into a single data storage system, providing a complete storage solution for virtually any business environment.
• Advanced storage capabilities: The solution's rich network storage features include support for the Self-Monitoring, Analysis, and Reporting Technology (SMART) monitoring system for hard disks, file journaling, and virtualization of RAID storage systems across Cisco NSS chassis , giving you a full suite of tools to create a robust file-sharing and data backup system for your business.
• Strong security: The Cisco Small Business NSS3000 Series supports a variety of security features to protect your data and help you comply with regulatory standards, including file encryption support, Advanced Encryption Standard (AES) file-based disk encryption, virtual LANs (VLANs), and user authentication and access control.
• Easy setup and operation: The Cisco Small Business NSS3000 Series simplifies configuration and ongoing status monitoring with a two-line LCD display that provides unit health status, storage status, network status, and more.
• Reduced costs: By integrating the operating system into the chassis, instead of individual hard drives, the solution eliminates the need to purchase and maintain third-party licenses, upgrades, and accessories for each hard drive in the system.
• Out-of-the-box compatibility with other business applications: The Cisco Small Business NSS3000 Series is designed to fully integrate with other Cisco Small Business Series solutions in a single, easy-to-manage network environment. For example, the solution provides the ideal data storage foundation for Cisco IP video surveillance and CDP applications.
Product Specifications
Table 1 gives the specifications for the Cisco NSS3000, NSS3100, NSS3200, and NSS3400 4-Bay Gigabit Storage System Chassis. Table 2 provides hard drive and RAID configurations for the Cisco Small Business Network Storage System. Table 3 provides storage accessory information for the Cisco Small Business Network Storage System. Table 4 provides ordering information for the Cisco Small Business Network Storage System.
Table 1. Cisco NSS3000, NSS3100, NSS3200, NSS3400 Specifications
|
Specifications
|
|
Model
|
Cisco NSS3000 4-Bay Gigabit Storage System Chassis
Cisco NSS3100 4-Bay Gigabit Storage System Chassis with two 500-Gigabyte HDDs
Cisco NSS3200 4-Bay Gigabit Storage System Chassis with four 500-Gigabyte HDDs
Cisco NSS3400 4-Bay Gigabit Storage System Chassis with four 1-Terabyte HDDs
|
|
System memory
|
128 MB synchronous dynamic RAM (SDRAM)
|
|
Flash memory
|
256 MB internal flash memory
|
|
Encryption
|
AES 256
|
|
Power supply
|
150W Internal Power Supply
|
|
Serial Advanced Technology Attachment (SATA) drive bays
|
Support for up to 4 internal SATA hard disk drives with hot-swap capability
|
|
LAN ports
|
One 10/100/1000 Mbps auto medium dependent interface (MDI) and MDI crossover (MDI-X)
|
|
Ports
|
3 AUX ports (supports USB flash disk for configuration backup only)
1 UPS-USB port (APC Smart-UPS only)
|
|
Temperature
|
Internal thermal temperature sensors for automatic fan control
|
|
Buttons
|
Power, system reset/network default settings restore
|
|
LEDs
|
Unit Power, LAN Link, System Error, Hard Disk Drive Activity (4), Hard Disk Drive Error (4), 2 Line LCD provides realtime product status
|
|
Operating system
|
Linux 2.6
|
|
Mean time between failures (MTBF)
|
Calculated 300,000 hours
|
|
Power consumption
|
19W with no hard disk drives; 56W with (4) 250GB SATA hard disk drives
(Power consumption varies depending on the number and type of hard disk drives installed.)
|
|
Form factor
|
Desktop form factor
|
|
Warranty
|
3-year limited hardware warranty with return to factory replacement and 90-day limited software warranty
|
|
Package Contents
|
NSS3000 System Chassis
(4) 3.5 inch SATA Hard Drive Trays
AC Power Cord
CD-ROM with Discovery Tool & User Documentation
|
|
Network Attached Storage Features
|
|
Supported RAID levels
|
RAID0 (striping), RAID1 (mirroring), RAID5, RAID 10
|
|
JBOD
|
Just A Bunch Of Disks - Independent Disk Linear Concatenation
|
|
Intelligent drive
|
Intelligent SATA HDD spin-up/spin-down with built-in hysteresis to avoid HDD power up/down "flapping"
|
|
File and Storage System Support
|
|
Server Message Blocks (SMB)/ Common Internet File System (CIFS)
|
File sharing for Microsoft Windows, Mac OS X, and UNIX/Linux (using Samba client) systems using SMB or CIFS
|
|
Network File System (NFS)
|
File sharing for UNIX/Linux systems via NFS v3
|
|
FTP/Secure FTP (FTPS)
|
File sharing via FTP. Secure sessions supported via FTP over SSL
|
|
Journaled file system
|
XFS
|
|
Unified file locking
|
Provides common file-locking mechanism that allows simultaneous, multiprotocol access to common shares by Windows/Mac (CIFS), UNIX/Linux (NFS), and FTP
|
|
Virtualization
|
Supports virtualization of RAID sets across multiple chassis (requires at least 1 Cisco NSS6000/NSS6100 on the same network). Supports up to 4 exported RAID sets per master unit.
|
|
Distributed File System (DFS)
|
Use multiple NAS systems as a single system via DFS
|
|
Security Features
|
|
On-disk file
|
On-disk file encryption (AES 256)
|
|
VLANs
|
Port and 802.1Q/p
|
|
Access control lists (ACLs)
|
Windows-like ACLs (user, group, access, and filters)
|
|
Network filtering
|
MAC/IP address filtering
|
|
LAN Network Features
|
|
VLANs
|
802.1Q/p
|
|
Quality of service (QoS)
|
802.1p
|
|
Jumbo frame
|
Up to 9 KB jumbo frames
|
Table 2. Hard Drive and RAID Configurations for the Cisco Small Business Network Storage System
|
SKU
|
Hard Drives Included
|
RAID Configuration
|
|
NSS3000
|
none
|
N/A
|
|
NSS3100
|
2x500GB (1TB Total)
|
RAID1
|
|
NSS3200
|
4x500GB (2TB Total)
|
RAID5
|
|
NSS3400
|
4x1TB (4TB Total)
|
RAID5
|
Table 3. Storage Accessories for the Cisco Small Business Network Storage System
|
SKU
|
Description
|
|
HDT0000
|
Spare NAS Drive Tray (No Drive)
|
|
HDT0004
|
Spare NAS Drive Tray, Qty 4
|
|
HDT0250
|
Spare NAS Drive Tray with 250GB Drive
|
|
HDT0500
|
Spare NAS Drive Tray with 500GB Drive
|
|
HDT1000
|
Spare NAS Drive Tray with 1TB Drive
|
Table 4. Ordering Information for the Cisco Small Business Network Storage System
|
Part Number
|
Description
|
|
NSS3000
|
4-Bay Desktop Gigabit Network Storage System
|
|
NSS3100
|
4-Bay Gigabit Storage System Chassis with Two 500-Gigabyte Hard Disk Drives
|
|
NSS3200
|
4-Bay Gigabit Storage System Chassis with Four 500-Gigabyte Hard Disk Drives
|
|
NSS3400
|
4-Bay Gigabit Storage System Chassis with Four 1-Terabyte Hard Disk Drives
|
|
Complimentary/Optional Product(s)
|
|
Cisco Small Business Continuous Data Protection: Supports synchronized and scheduled backups that can be customized for high- and low-priority files
|
|
LBACDP03
|
Continuous Data Protection for Files 3 user license
|
|
LBACDP15
|
Continuous Data Protection for Files 15 user license
|
|
LBACDP25
|
Continuous Data Protection for Files 25 user license
|
Cisco Limited Warranty for Cisco Small Business Series Products
The Cisco Small Business NSS3000 Series Network Storage System comes with a 3-year limited hardware warranty with return to factory replacement and a 90-day limited software warranty. In addition, Cisco offers software application updates for bug fixes and telephone technical support at no charge for the first 12 months following the date of purchase.
A Proven Partner for Your Business
When it comes to the technology that keeps your employees, suppliers, and customers securely connected, it has to work. As the leader in networking and communications, Cisco is already helping small businesses around the world work better. And you can rely on us to help your business too.
With C9 Operations, you get the networking and communications technology you need, when and how you need it, so you can get more done in less time. We offer a broad range of small business products, which means that we're ready to be your technology partner -- both today and as you grow.
We understand your unique needs and can design, install, and maintain a secure, reliable network that you can afford. A network that's backed by Cisco, is customized especially for your needs today, and offers a clear path to tomorrow.
C9 Operations and Cisco Small Business Solutions: Technology you can trust to help your business succeed.
For More Information
For more information about the Cisco Small Business NSS3000 Series Network Storage System, call our team at +1.954-607-1497 inside the United States. We are happy to speak with you.
Managed Services
C9 Operations provides proactive management for your IT services. Enjoy low predictable costs with a guaranteed SLA customized to your requirements. Clients have access to our 24x7 Servicedesk and escalation support with your SPoC (Single Point of Contact).
C9 offers managed services by way of either Secure Remote Access or Staff Augmentation. Our goal is not to replace your staff but instead to complement your team by adding new skill-sets, experience and specializations. Let our experts manage your IT needs remotely or or on-site at your office location.
Key Benefits:
- Low predictable cost
- Customizable SLA
- 24x7 Support
- Remote or On-Site Staff Augmentation
- Network Management
- Systems & Applications Management
- Desktop Management
C9 Operations offers Managed Services for:
Voice & Unified Communications
C9 Managed Voice - System - (local or hosted) - Hardware Monitoring, Package and patch upgrades, PBX module updates, Security patches, provide local QoS policy, perform scheduled local and remote backups. Service can optionally include major system revision updates (which typically occur once every two years). We take a proactive approach to management of your voice systems by looking for potential troubles like QoS performance or Security threats and address them before they come to the forefront as an emergency problem.
C9 Managed Voice - Service - In many situations, much time is wasted gathering the necessary information to accurately address troubles when they occur. Having our proactive support service in place reduces overall troubles experienced and greatly reduces time needed to identify necessary information for rapid repair. We work voice service related issues as if we are an employee experiencing the trouble, from ticket creation and entry into C9 Servicedesk and interacting with IT staff to isolate and resolve local network troubles affecting your voice service, to identifying and resolving hardware related voice issues and providing enhanced support reducing time to resolution for WAN and carrier related troubles.
Windows and *nix Servers
C9 Managed Services offers proactive administration of LDAP / Active Directory Management, Domain Controller administration, Windows Network or Samba Network, connection to NAS/SAN or file server, print ability to local and network printers. Optionally, C9 also provides labor hour blocks for administration duties and MAC requests, hour block choices come in 4, 8, 12, or 24 hour increments.
Website & Application Servers
C9 Operations offers management for your Website and Application servers. Our services provide management of: patches and updates, environment and hardware tuning, connectivity and availability uptime. C9 also provides labor hour blocks for administration duties and MAC requests. Hour block choices come in 4, 8, 12, or 24 hour increments.
Wireless Networks
For your wireless networks, C9 offers an SLA for Security and Availability as well as Access Control and conventional Administration. We support QoS assurance for proper functionality with rich media like voice and video. C9 offers 24x7 support options, escalation services, and on-site dispatch options.
VMWare Environment Management
C9 Managed service provides: server patches and updates, tune environment, data backup administration, hardware management and monitoring, provide labor hour blocks for admin duties and MAC requests, hour block choices come in 4, 8, 12, or 24 hour increments.
SAN / NAS Data Storage Environments
C9 Operations provides managed services SAN / NAS Data Storage environments. Our services offers your company high-availability, connectivity, performance tuning, hardware monitoring, remote data backup, and support for disaster recovery scenarios for your mission-critical data storage environments.
Email Systems
Email Exchange environment (or linux equivalent) management, server cluster management, mailbox management, backup management, spam filter administration, and provide labor hour blocks for administration duties and MAC requests, hour block choices come in 4, 8, 12, or 24 hour increments.
Network Security
C9 Managed Services - Our security services consist of access list administration, NAT / PAT administration, Content Filter administration as well as other security related network services.
Network Administration
C9 Managed Network - Router & Switch, DNS, DHCP, VLAN Administration, Wifi and Ethernet LAN Management, bandwidth usage monitoring, ticket creation and entry into C9 Servicedesk per incident. choice of business hours or 24x7 support, choice of 4 hour or 24 hour dispatch escalations (in the event a technician is needed on-site you will not be billed at an hourly rate).
VPN Management
C9 Operations provides management for your complete VPN environment; we offer labor hour blocks for VPN administration duties and MAC requests. For your convenience we offer labor hour block choices in 4, 8, 12, or 24 hour increments.
Call us at 954.607.1497 in the US, or fill out our quick form to have an engineer contact you with prepared information about your custom needs.
Unified Communications IP Telephony Systems
C9 provides Phone System design, deployment, and support. We specialize in several types of deployments including Call Center, SMB, and Enterprise installations.
C9 Custom White box
Asterisk on-site solutions
Hosted Asterisk in C9 Telco Datacenters
Cisco Unified Communication Lifecycle
Cisco UC500
Cisco CMBE3000
Leasing Options
Our specializations are with Asterisk based and Cisco Communications systems. We are able to service your existing system and needs or upgrade you to the next generation telephony system. In addition to Voice systems, we also provide VoIP by way of SIP trunks for business class phone service at extreme economic cost.
Complete this brief form HERE and one of our Sales-Engineers will give you a call to discuss your needs.
Brief Technical Specifications:
Asterisk Based Systems
- supports Cisco IP phones or other SIP compatible phones
- supports SIP and IAX trunks for VoIP
- supports analog TDM cards with FXO and FXS for connection to PSTN and analog phones
Cisco Based Systems
- support for SIP trunks
- support for SIP phones
- scalable system with each cluster supporting up to 30,000 users
- distributable for scalability, redundancy, and load balancing
- high-availability for business continuity
- support for server redundancy and survivability
Leasing Options
Don't want to buy a new phone system? Just lease one from us at a super low monthly cost, starting at: $20.00 per month for a 1 user soho system with auto-attendant.
Cisco CMBE3000
Cisco Unified Communications Manager Edition 3000
Cisco Unified Communications Manager Business Edition 3000 is designed to deliver essential unified communications capabilities to your employees to help you serve your customers and achieve your long-term business goals. Designed for medium-sized organizations with smaller IT staffs, the solution provides investment protection with the capacity to grow to up to 300 employees and 10 sites.
Product Overview
Cisco Unified Communications Manager Business Edition 3000 consists of the following foundational elements:
• Cisco Unified Communications Manager Business Edition 3000 call-processing and voicemail application
• Cisco MCS 7890-C1 Unified Communications Manager Business Edition 3000 Appliance with 2 built-in T1/E1 ports preinstalled
• Simple intuitive administration interface for provisioning and management
Based on the Cisco Unified Communications appliance platform model, Cisco Unified Communications Manager Business Edition 3000 supports foundational unified communications features based on proven call processing and messaging technology. The application is preinstalled on the highly reliable one-rack unit (1RU) Cisco media-convergence-server platform. The software preinstalled on the server consists of a single firmware image that includes the underlying server operating system as well as the call processing and voicemail application. Pre-installation of software also saves you significant time on setup.
In addition to the typical call processing and voicemail features tailored to meet the needs of medium-sized businesses, a new, easy-to-navigate user interface for the operating system and the application. The Cisco Unified Communications Manager Business Edition 3000 platform provides a consistent interface to streamline the ongoing management and operation of the system.
Cisco Unified Communications Manager Business Edition 3000 also includes Cisco Unified Mobility. This feature set provides a single business voice mailbox and a single-number-reach (SNR) application that intelligently manages, filters, routes, and connects calls between an employee's IP desk phone and mobile cellular or home phone.
Features and Benefits
Simple Intutive Administration
Cisco Unified Communications Manager Business Edition 3000 introduces a new administrative interface that is simple to use and easy to understand. It is designed to reduce the skill and training level needed to administer the system. The design focuses on simplifying data entry, navigation, workflow, and language.
The user interface is used to simplify and accelerate the installation process. A wizard-like interface is used for the first-time setup, guiding you through the different screens to complete the setup. Alternately, you can use a Microsoft Excel-based spreadsheet that is available for Cisco Unified Communications Manager Business Edition 3000 to automate the setup process and further reduce the overall time taken to complete the first-time setup. Figure 1 shows the setup process.
Figure 1. First-Time Setup Wizard
When the system is set up for the first time, you can perform simple moves, adds, and changes using the simple interface shown in Figure 2.
Figure 2. Simple Moves, Adds, and Changes
Call Control
In addition to standard telephony features such as call coverage, call transfer, call waiting, hold, conference, park, and pickup, Cisco Unified Communications Manager Business Edition 3000 delivers a powerful set of telephony features for medium-sized businesses: for instance, ad-hoc conferencing, and meet-me conferencing, do not disturb, multiple-line appearance, directed call park, call pickup, and hunt groups. It also offers the following benefits:
• Session Initiation Protocol (SIP) is supported on Cisco line-side devices, specifically the Cisco Unified SIP Phone 3905 and Cisco Unified IP Phone 6901, 6911, 6921, 6941, and 6961 models. Additionally, the Cisco Unified IP Conference Station 7937G phone is supported for use in meeting rooms and other similar applications.
• Cisco Unified Communications Manager Business Edition 3000 supports up to 10 total sites (9 remote) using a centralized call-processing model.
• Emergency calls are supported from central and remote sites.
• Cisco Unified Mobility provides powerful capabilities previously available only to large organizations. Whether you are working from home or in a hotel room while traveling for business, your calls can now follow you anywhere.
• Public-switched-telephone-network (PSTN) breakout from remote sites using local gateways is supported. This support is useful in countries with toll-bypass restrictions.
Voice Messaging
Cisco Unified Communications Manager Business Edition 3000 includes a powerful voice-messaging system, Cisco Unity® Connection, which provides many advanced capabilities that you can customize to increase individual and team productivity. You can personalize communications options and interact with the system to manage calls and messages in the way that is most comfortable and convenient for you.
The flexible user interface makes messaging more efficient for both intensive and occasional voicemail users. For example, you can customize the telephone user interface (TUI) and touch-tone mappings to make migration from an existing outdated voicemail system much easier.
Specifications
System Capacity and Features
Table 1 lists the system capacities and features supported by Cisco Unified Communications Manager Business Edition 3000.
Table 1. System Capacity and Features
|
Attribute
|
Capacity
|
|
Maximum number of users or devices
|
300 users (400 endpoints or devices)
|
|
Total number of sites
|
10
|
|
Number of remote sites
|
9 (centralized call processing)
|
|
T1/E1 support
|
Through built-in gateway and Cisco 2901 Integrated Services Router Voice Gateway
|
|
Telephony protocols and standards
|
T1/E1 Primary Rate Interface (PRI) and T1/E1 channel associated signaling (CAS)
|
|
Analog station (foreign-exchange-station [FXS]) support
|
Through Cisco VG224 Analog Voice Gateway
|
|
Voicemail
|
12 ports
|
|
Automated Attendant
|
Day and night service with alternate greeting
|
|
IP endpoints
|
Cisco Unified IP Phone 6901, 6911, 6921, 6941, and 6961 models, Cisco IP Communicator, and Cisco Unified IP Conference Station 7937
|
|
Direct inward dialing (DID)
|
Supported
|
|
Extension mobility
|
Supported
|
|
Teleworker
|
Supported
|
|
SNR functions
|
Supported
|
|
Conferencing
|
Ad-hoc conferencing and meet-me conferencing through Cisco 2901 hardware conference bridge
|
|
Mounting mechanism
|
Rack-mounted unit
|
|
Caller ID features
|
Name and number
|
|
Music on hold (MoH)
|
Supported (external audio source)
|
|
Standard calling features (call transfer, call waiting, call hold and resume, and call park)
|
Supported
|
|
Fax support
|
Fax Pass-Through
|
|
WebDialer and Click to Call
|
Supported
|
|
Call detail records (CDRs)
|
Supported
|
User Features
• Callback
• Shared line
• Call forward all
• Call forward busy
• Call forward no answer
• Call transfer (blind and consultative)
• Call hold
• Call history and last call return
• Caller ID
• Distinctive ringing
• Direct inward dialing (DID)
• Do not disturb (DND)
• Call barge and conference barge
• Directory services (including call history, mentioned previously)
• Multiple-line appearance
• Mute and volume control (handset)
• Private dial plan (4 to 8 digit internal dialing)
• Priority ringing (distinctive ringing for external vs. internal calls)
• Ad-hoc (up to 10 participants)
• Meet-me (up to 24 participants)
• Directed call park (Note: Non-directed call park is not supported.)
• Call pickup
(Note that this feature is directed call pickup rather than Busy Lamp Field [BLF] pickup. BLF presence is not supported in this release.)
Other Features Supported
• Class of restriction: Cisco Unified Communications Manager Business Edition 3000 supports class of service (CoS) with respect to geographic reach as follows:
– Campus
– Local
– National
– International
– Emergency services
• Call waiting
• Default ringtones
• MoH
• Speed dials: Single-button, not BLF
Applications Support
• Cisco Unified IP Communicator (7.0 or higher)
• Cisco Unified Communications for RTX Client through Client Services Framework (CSF)
• WebDialer as a directory page on the User webpages
• Simplified User webpages to set speed dials, call forwarding, etc.
• Extension Mobility
• Cisco Unified Mobility: SNR
Localization
Cisco Unified Communications Manager Business Edition 3000 is preinstalled with dial plans, user locales, tones, and localized administration of the GUI for the following countries:
• United States
• Canada (English)
• India
Additionally, the following countries can be added through a country pack mechanism using a Common Open Policy (COP) file:
• China
• Spain
• Italy
• Russia
• France
• Germany
• Brazil
• Saudi Arabia
• Australia
• United Kingdom
• Mexico
• Canada (French)
Licensing
Application and phone software licenses are enforced. Cisco User Connect Licensing is available for Cisco Unified Communications Manager Business Edition 3000. Cisco User Connect Licensing allows you to license most Cisco Unified Communications 8.6 products and future releases, including Cisco Unified Communications Essential Operate Service, on a per-user basis.
Ordering Information
You can order Cisco Unified Communications Manager Business Edition 3000 by contacting your C9 Operations SPoC (Single Point of Contact).
Cisco User Connect Licensing
You can order Cisco Unified Communications Manager Business Edition 3000 a la carte using a single top-level part number. The top-level part number allows you to configure the entire system, including hardware, software, and user licenses.
The Cisco Unified Communications Manager Business Edition 3000 starter package bundles the Cisco MCS 7816-I5 Appliance with a preinstalled software suite and Cisco User Connect Licenses for the first 50 users. The user licenses included in the base package cover the server licenses needed for the initial system.
In addition to the initial 50 users included in the Cisco User Connect License bundle, you can add more users by choosing appropriate options under the top-level part number.
Cisco Unified Communications Manager Business Edition 3000 is available only on Cisco MCS 7890 appliance (Version 8.6) and Cisco MCS 7816-I5 Servers (Version 8.5).
Table 2 lists the part numbers for ordering Cisco Unified Communications Manager Business Edition 3000.
Cisco Unified Communications Services
Cisco Unified Communications Services allows you to accelerate cost savings and productivity gains associated with deploying a secure, resilient Cisco Unified Communications Solution on your network. Delivered by Cisco and C9 Operations, our portfolio of deployment and technical support services is based on proven methodologies for unifying voice, data, and mobile applications on fixed and mobile networks. Our unique lifecycle approach to these services can enhance your technology experience to enable powerful new ways to collaborate with co-workers, partners, and customers across any workspace to accelerate business advantage.
Cisco UC500 Series
For small offices seeking to reach, serve, and retain customers, Cisco has introduced the Cisco Smart Business Communications System. This affordable, complete system of voice, video, and wireless networking products extends Cisco Unified Communications to small offices. It makes highly secure, anytime, anywhere access to information possible, enabling more effective, efficient ways of communicating with customers and employees.
The Cisco Smart Business Communications System is easy to deploy and use, while allowing for business growth. Award-winning support and easy financing, delivered through local partners, complements the solution.
This purpose-built business communications solution provides you with an easy way to sell, deploy, and service a communications solution for your customers. The components use industry-leading technologies and are designed to work together, simplifying setup and monitoring of the network and providing opportunities for new service offerings with recurring revenue streams.
Today, the Cisco Unified Communications 500 Series for Small Business will support up to 50 phones per location, while the Cisco Catalyst® Express 520 Series and Cisco Mobility Express Solution can support up to 250 data users, allowing you to build a flexible foundation for growth.
Cisco Unified Communications Lifecycle
Cisco® Unified Communications Services enable powerful ways to collaborate with coworkers, partners, and customers across any workspace.
Challenge
Today, quickly adapting to market changes while increasing productivity and improving competitive advantage is critical. Enabling collaboration across any workspace, securely and with optimal quality, is crucial to success.
Solution
Cisco Unified Communications solutions together with services, delivered by Cisco and our partners, provide a secure and resilient solution that meets your needs to today and in the future.
Our portfolio of services is based on proven methodologies that help accelerate cost savings and productivity gains associated with deploying a Cisco Unified Communications solution. Requisite activities are defined at each phase. Customized planning and design services focus on creating solutions that meet business needs. Award-winning technical support increases operational efficiency. Remote management services simplify day-to-day operations, and optimization services enhance solution performance as your business needs change.
Cisco Unified Communications Prepare Services
Align your unified communications and collaborative technology requirements with your business priorities. This service provides a foundation for deploying a scalable, reliable, high-performance Cisco Unified Communications solution to meet your business needs.
The Cisco Unified Communications Prepare Services include:
● Cisco Unified Communication Communications Business Justification Service
● Cisco Unified Communications Deployment Strategy Service
● Cisco Unified Communications Collaboration and Innovation Architecture Service
Cisco Unified Communications Business Justification Service
The Cisco Unified Communications Business Justification Service helps create business and financial justification in the prioritization of a Cisco Unified Communications solution. Aligning to your business goals and requirements, creating solution use cases, and creating a requirements document are essential requirements.
Cisco Unified Communications Deployment Strategy Service
The Cisco Unified Communications Deployment Service consists of an in-depth analysis of your business requirements, developing current and future unified communication applications strategy to meet your changing organizational needs.
Cisco Unified Communications Collaboration and Innovation Architecture Service
The Cisco Unified Communications Collaboration and Innovation Architecture Service is designed to develop an architectural roadmap based on business imperatives and an applications strategy. It helps provide application predictability and assurance for the future.
Cisco Unified Communications Planning and Design Services
Helps you identify and proactively address crucial business and technical considerations before spending time and resources implementing your Cisco Unified Communications solution. Provides a consistent, repeatable methodology to help you successfully plan and design a scalable, resilient, and available architecture. This service includes:
● Cisco Unified Communications Scoped Planning Service
● Cisco Unified Communications Scoped Design Service
Cisco Unified Communications Scoped Planning Service
Helps you prepare your business, network, and staff through six activities:
● Solution and end-user requirements validation
● Architecture validation
● Network readiness assessment
● Operations support roadmap planning
● Site requirements specification
● Project management
Cisco Unified Communications Scoped Design Service
Identifies network changes required to support your system and helps you prepare your IT staff through four activities:
● Detailed design development
● Site-specific network implementation plan development
● Solution and site acceptance test plan development
● Staff training plan development
Cisco Unified Communications Predeployment, Deployment, and Postdeployment Service Bundle
This bundle contains three services Cisco views as essential to successfully deploying your solution:
● Cisco Unified Communications Predeployment Assessment Service
● Cisco Unified Communications Deployment Support Service
● Cisco Unified Communications Postdeployment Assessment Service
Cisco Unified Communications Predeployment Assessment Service
This service provides a detailed evaluation of your network and staff readiness to support your Cisco Unified Communications solution. Cisco engineers interview your staff and examine your network to understand your goals and requirements. We identify factors that could lead to performance and scalability problems and assess the capability of your operational staff to support the newly deployed solution. Based on assessment findings, we make recommendations to help resolve issues and plan your deployment correctly.
Cisco Unified Communications Deployment Support Service
This service helps reduce deployment time and solve potential problems before they affect communications. Cisco engineers work with your team to review your solution design and confirm its conformance to your business requirements and to industry best practices. We provide support in developing a systems acceptance test plan that is used to plan to validate the deployed system’s conformance to your specified requirements. This service also provides access to Cisco engineering expertise to effectively support you during the implementation phase of your Cisco Unified Communications solution deployment, whether your implementation is led by a Cisco Certified Partner or your in-house staff.
Cisco Unified Communications Postdeployment Assessment Service
After successfully deploying your Cisco Unified Communications solution, postdeployment assessment helps you keep it operating efficiently. Cisco engineers make recommendations for improving the stability, efficiency, and maintainability of your Cisco Unified Communications solution and identify any knowledge gaps that might have emerged during system deployment. Addressing these primary areas sets the stage for optimizing your Cisco Unified Communications solution for peak performance.
Cisco Unified Communications Fast Track Migration Service
The Cisco Unified Communications Fast Track Migration service is offered under our Planning and Design service. It is designed to enable organizations to migrate to the latest version of Cisco Unified Communications Manager transparently without sacrificing productivity, performance, or security. Following a phased approach, this service helps ensure the current implementation of your network meets the requirements essential for a transparent migration. Lab tests are performed on your communications manager publisher database to verify integrity and correctness, and then a migration plan that details critical information required to perform the migration is developed. The confidence knowing this effort is supported by a Cisco engineering expert during the actual migration delivery brings peace of mind. This service will allow you to take advantage of richer, more collaborative communications available.
Cisco Unified Communications Operate Service
This service helps you maximize your Cisco Unified Communications solution and quickly resolve network incidents by providing software application support, comprehensive monitoring, and specialized engineers. This service helps improve productivity, increase operational efficiency, and improve performance. Three services are offered to support Cisco Unified Communications systems:
● Cisco Unified Communications Essential Operate Service
● Cisco SMARTnet® Service
● Cisco Unified Communications Remote Management Services
Cisco Unified Communications Essential Operate Service
Cisco Unified Communications Essential Operate Service provides software updates to help ensure your applications are up to date and run smoothly. You receive 24-hour access to a team of Cisco engineers and certified partners that can quickly identify and resolve application software problems. Depending on your service contract, the Cisco Unified Communications Essential Operate Service might also protect you with next-business-day advance hardware replacement if a device or system fails. The service offers two options:
● Cisco Unified Communications software application support includes full-time phone and remote technical and maintenance support, software maintenance release updates, and access to extensive resources in the Cisco.com knowledge base.
● Cisco Unified Communications software application and server support includes the preceding features and next-business-day advance hardware replacement (premium service level options for 4-hour replacement also available) for products purchased as combined hardware and software bundles.
Cisco Unified Communications Essential Operate Service is a prerequisite for purchase of a Cisco Unified Communications Software Subscription. A Cisco Unified Communications Software Subscription provides a cost-effective way to predict and plan your unified communications upgrades over a period of years.
Cisco SMARTnet Service
Award-winning technical support service provides IT staff direct, everytime access to Cisco engineers and Cisco.com resources, helping ensure fast, expert response and accountability to resolve critical network issues.
Cisco SMARTnet Service provides the following:
● Full-time global access to the Cisco Technical Assistance Center (TAC)
● Access to extensive Cisco.com knowledge base and tools
● Next-business-day advance hardware replacement (premium service level options for 2-hour and 4-hour replacement also available)
● Ongoing operating system software updates
● Option available for an engineer to install replacement parts at your location; Cisco SMARTnet Onsite implements Cisco technology expertise and practices to help ensure that your network operates at the highest levels.
For more information, visit www.cisco.com/go/smartnet.
Cisco Unified Communications Remote Management Services
Provides comprehensive monitoring, issue resolution, and management of your converged voice and data network 24 hours a day, 7 days a week. This service manages the day-to-day management of IP-based communication network infrastructure, system devices, and Cisco Unified Communications applications. Delivered by an experienced team of Cisco Remote Operations Services engineers that provide daily support using Cisco leading practices and processes based on ITIL®. By outsourcing your daily management tasks to Cisco experts, you receive industry-leading service while maintaining control of your network and allowing your IT staff to focus on activities that are strategic to your business.
For more information, visit www.cisco.com/go/ros.
Cisco Unified Communications Optimization Service
Helps your Cisco Unified Communications solution operate at peak performance. It is an extension to Cisco Foundation Technology Optimization Service/Network Optimization Support (NOS), a service that focuses on optimizing core network infrastructure performance, enhancing security, and increasing operational efficiency. This service builds on device-level support with advanced network-level and consultative proactive support that helps you design, implement, operate, and optimize your deployed Cisco network infrastructure. This service provides the
following activities:
● Detailed design report: Cisco engineers audit the unified communications environment and assess operational readiness to determine the state and health of your Cisco Unified Communications system. Based on audit results, recommendations are provided for correcting deficiencies and keeping your detailed design current and scalable.
● Cisco Unified Communications stability audit: Cisco engineers identify potential deficiencies that should be resolved to achieve a stable environment and improve availability. We collect and analyze information about your Cisco Unified Communications infrastructure design, device health, and Cisco Unified Communications application configurations to gauge compliance with Cisco leading practices.
● Cisco Unified Communications operations support roadmap: Cisco engineers work with your operational staff to help manage and maintain an efficient Cisco Unified Communications solution. We assess your current operations processes and tools, map and recommend alternatives based on your Cisco Unified Communications support requirements, and develop a Cisco operation support roadmap based on the findings.
● Proactive software recommendation and security alerts software strategy: Cisco engineers evaluate the ability of your Cisco Unified Communications solution and application software to meet present and future feature and functionality requirements. We determine software versions and upgrades necessary to support your ongoing service requirements, assess potential hardware and software incompatibilities, and determine whether scheduled events such as hardware upgrades might affect performance and indicate a need for software changes.
Additional activities that can be added to this service in any combination include:
● Cisco Unified Communications Design Consultation: Determine which Cisco Unified Communications applications would be required to meet your business needs. Identify potential implications and costs of growth in your network environment as more users, devices, and applications are added.
● Performance tuning: Audit configuration templates, scripts, commands, Cisco IOS® Software, and quality-of-service (QoS) levels to gauge their ability to support smooth, efficient delivery of Cisco Unified Communications. Identify opportunities to optimize performance and reliability. Determine the best approach for achieving performance gain.
● Knowledge transfer and mentoring: Ongoing knowledge transfer and mentoring increase your staff’s knowledge and productivity to improve your ability to identify potential problems and determine strategies to address them.
● Cisco Unified Communications change support: Provide accelerated response to manage resolution of any Cisco Unified Communications Priority 1, Priority 2, or Priority 3 Cisco TAC case. At case closure we take the work of the Cisco TAC a few steps further, summarizing the issue, where it originated, and how it was resolved and recommending measures for preventing similar issues in the future.
Cisco Smart Care
Proactively verifies that the network is secure, reliable, and functioning optimally so that you can improve your employee productivity and customer responsiveness and get the most from your technology investments. Delivered by Cisco and our partners, this collaborative service offering provides:
● Peace of mind: Proactively verifies that your network is secure, reliable, and functioning optimally at all times in a simple complete solution.
● Network visibility and improvement: Provides visibility into the health and security of your network, giving you the information you need to improve performance and increase operational efficiency.
● Centralized support and maintenance: Customized by your Cisco certified partner specifically for you, to give you the right level of network service to support the size and complexity of your business.
For more information, visit www.cisco.com/go/smartcareservice.
Benefits
Services, delivered by Cisco and our partners, help organizations deploy a secure, resilient Cisco Unified Communications solution, enabling powerful ways to collaborate with coworkers, partners, and customers across any workspace. Our comprehensive portfolio of services is based on proven methodologies that help accelerate cost savings and productivity gains associated with deploying a Cisco Unified Communications solution. Our services can help you to:
● Align business priorities with technology capabilities, to help ensure your environment is built for today and the future.
● Decrease implementation time by helping ensure testing goals and processes are clearly defined and increase productivity by rapidly resolving issues and improving availability.
● Increase Cisco Unified Communications system reliability and efficiency with an effective implementation based on proper architectural objectives, low-level design, and 24-hour access to Cisco application and operating system patches and updates.
● Accelerate productivity benefits and improve performance with proactive, remote system monitoring and management, complementing in-house IT support infrastructure with integrated and thorough technical support.
● Enhance in-house expertise and training by providing access to online tools, a knowledge base, and technical resources.
Why Cisco Services from C9
Today, the network is a strategic platform in a world that demands better integration between people, information, and ideas. The network works better when services, together with products, create solutions aligned with business needs and opportunities. The unique Cisco Lifecycle approach to services defines the requisite activities at each phase of the network lifecycle to help ensure service excellence. With a collaborative delivery methodology that joins the forces of Cisco, our skilled network of partners, and our customers, we achieve the best results.
For More Information
For more information about Cisco Unified Communications Services, call us in the US at +1(954) 607-1497 or email us at info@c9operations.com
